We assist with
Customer Journey analysis, contact plan, business case, idea generation, campaign optimisation.
Choice of tool, implementation of standard tools, integrations and configuration, Hosted solutions, in-house or Cloud solutions.
Customer data gathering, data modeling, ETL, data integrations.
User support, training, outsourced campaign execution, sharing of best practices.
Customer insight analysis, campaign reporting, campaign evaluation, data mining, statistical modeling.
Process design and optimisation
Change requests, standard components, web development, SQL, web services, etc.
Sending out e-mails, SMS, Social media, Micro-sites, e-Boks, pdf and call center.
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